Case Studies
Our Work with Growing Businesses
What the owner was dealing with. What our observations found underneath it. What has been put in place.
Engagements span cash flow recovery, operational control and visibility, workflow redesign and automation, AI and data implementations, and operational support.
If you would like to hear more about the business behind any of these, get in touch.
How does a butchery and deli taking 250 WhatsApp orders a day stop checking every one by hand?
A butchery and deli in South Africa was taking hundreds of WhatsApp orders a day in each customer's own words, with every one typed in by hand and checked line by line by the owner. We are building a Claude-powered order Agent that settles each order in the chat before it reaches the team.
Bringing operational control to goods receiving at a meat wholesaler
A wholesale meat business in Johannesburg brought us in to tighten operational control over goods receiving. The process is now fully documented, the control gaps identified, and an optimised design ready to put in place.
How does a distributor built on disconnected systems and one person's memory move to a single operating core?
A B2B industrial supplies distributor in South Africa had grown on several disconnected systems, spreadsheets, and one person's judgement. We are installing a single operating core so quotes, customers, inventory and pricing sit in one place, and the owner is no longer the only route through a decision.
How do you read a 17-year-old print and install business built on its people?
A large-format commercial print and install business, with 13 staff and 17 years trading, brought us in to assess what was slowing the operation and to prioritise what needed attention first. This is what the assessment surfaced, and how it is being taken forward.